Our clients come to us when problematic language is damaging their business.
When sales conversions are taking a hit because language is driving people away. When prospective clients are alienated by outdated and offensive words in external comms. When job candidates are repelled by things said by recruiters and hiring managers. And when good employees become demotivated or leave due to language used by leaders, managers, or teammates.
We’ve got a range of services designed to address these problems and more.
Looking for something else? Contact us to talk about customized solutions.
digital learning
Reach thousands or tens of thousands of employees with cost-effective digital learning.
We offer science-based, engaging video courses that bring people to the next level.
Our courses are filled with practical information that can be applied right away. And they shift people away from common language issues that hurt your bottom line.
executive engagements
We meet executives where they are at.
Bring us to your executive offsites and leadership retreats for a keynote or workshop that will promote leadership alignment and improve communication skills.
Help your leaders improve influence and impact, avoid getting cancelled, and become more effective communicators.
strategic language services
We guide our clients to more strategic, optimized, and inclusive language. Our strategic language services are based on decades of original research and offer actionable insights not found anywhere else.
From inclusive language workshops to materials reviews to both short-term and long-term consulting, we’ll help you move to the next level.
programs for managers and leaders
What’s the best way to get people a toolkit they put into action? Through multi-session programs that include coaching, peer learning, and a focus on small changes that can be implemented right away.
We offer Commonsense Communication for Managers and a Leadership Mastermind that promote real and lasting change.
anti-bias training
Our anti-bias training is data-driven, based on rigorous social science, and uses 100% real-world examples.
We present material neutrally, and do not “blame and shame” people. Participants are never forced to “perform their pain” or talk about negative experiences in order to educate others. We understand that people come from different knowledge bases and experiences, and design our training accordingly.
Our workshops upskill learners so they can diagnose and discuss problems on their own.
AI language optimization
There’s a lot of pressure out there to incorporate Generative AI into present-day workflows.
Problem is, the output of Large Language Models can be poor quality, and include outdated and offensive terminology.
We offer consulting and workshops to help teams identify and fix problematic AI output.