Our video courses are a cost-effective way to bring top-quality information to a large audience. We offer engaging, self-paced learning packed with quick wins that can be put into action right away.
Optimized language for smoother sales
Relationships and trust are at the core of sales. But just one wrong word can damage a relationship to the point of ruin and undo all of your hard work.
Learn the top 5 language mistakes people make when interacting with prospects and clients and how you can avoid them moving forward.
Modern and optimized language is a core resource for sales enablement.
Talk to us about optimizing the language of your sales teams →
Optimized language for customer service
The goal of customer service is a top-tier customer experience — an experience that promotes loyalty and trust and gives your brand a competitive advantage. But outdated and offensive language can have the opposite effect.
Learn the most common language mistakes that alienate customers and clients and how to shift to better language that makes people feel seen, heard, and valued.
Strategic language for managers
When managers communicate using problematic language, there are all kinds of negative — and expensive — outcomes. For example, problematic language demotivates employees, lowers productivity, hurts teamwork, and promotes employee churn.
In this course, managers learn how to shift to better language — language that doesn’t alienate or create distortions, but instead makes people feel seen, heard, and valued.
Talk to us about shifting your managers to better language →